Return & Refund Policy
2. If you are not satisfied with our products, you may request a refund. At the sole discretion of Reform Wellness Inc. we may accept a return of the products for a refund of your full purchase price, less the original shipping and handling costs, provided such return is made within THIRTY (30) days of delivery with valid proof of purchase and provided such products are returned in their original condition. To return products, you must email our Returns Department at firstname.lastname@example.org to obtain a Return Merchandise Authorization (“<strong>RMA</strong>”) number before shipping your product. No returns of any type will be accepted without an RMA number. You are responsible for all shipping charges on returned items. You bear the risk of loss during shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection.
3. Returns with an RMA should be shipped to Reform Wellness LLC.
(a) Refunds will be processed within approximately FIVE (5) business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site. WE OFFER NO REFUNDS ON SALE PRODUCTS OR ANY PRODUCTS DESIGNATED ON THIS SITE AS NON-RETURNABLE.
b) For defective returns, please refer to the manufacturer’s warranty (see Section 12 and Section 13 in the Website Terms and Conditions) included with the product or as detailed in the product’s description on our Site.